Meter Reading and Billing of Commercial consumers using CMRI

Information and Communication Technologies can enhance the transformation of work culture by serving a variety of ends, better delivery of government services to citizens, improved government interactions with business and industry, citizen empowerment through access to information and participation for decision-making and more efficient government management. e-Governance is not meant only for introducing or using technological tools, it fundamentally strives to bring about a change in mindset and work culture to integrate government processes and functions to serve the citizens better. In this process, it is crucial that the capacity of government to be open to criticism as well as the application of new social contract between all stakeholders, confirming a shared responsibility on the transformation processes.

The interaction between a citizen and a government agency takes place in a government office. With emerging Information and Communication technologies it is possible to locate service centers closed to clients. In all the cases public traditionally look for information and services addressing his or her needs and in both cases quality, relevance and efficiency are of paramount importance. Therefore, the establishment of e-Governance requires a good knowledge of the needs that exist in the society and that can be offered using ICT. The effectiveness of ICT in government is closely related with the capacity of government to induce a culture change-placing network within its institutions as instrumental to transparency and knowledge exchange and creation.

E-governance may be defined as delivery of government services and information to the public using electronic means. Such means of delivering information is often referred to as Information Technology or ‘IT’ in short forms. Use of IT in government facilities is an efficient, speedy and transparent process for disseminating information to the public and other agencies, and for performing government administration activities.

The term governance may be described as the process by which society steers itself. In this process, the interactions among the State, Private Enterprise and Civil Society are being increasingly conditioned and modified through the influence of Information and Communication Technologies (ICTs), constituting the phenomenon of e-Governance.

  • The use of the Internet by Civil Society, NGO’s and professional associations to mobilize opinion and influence decision-making process that affect them.
  • The increasing electronic delivery of government and commercial service and Information.
  • The electronic publication of draft legislation and statements of direction for public feedback.
  • On the infrastructure side, the liberalization of telecommunication markets and trends towards web-enabled mobile telephony and digital television are facilitating this evolution

To start e Governance initiative in Uttar Pradesh a society was formed Center For e Governance. To support e-Governance initiatives of the Government by providing core concepts and policies strategic planning, program management, coordination, monitoring and evaluation support. CeG shall also take up pilot and technology demonstrator projects. Under e District programme we have been assigned four district viz Banda, Chitrakoot, Mahoba and Hameerpur to execute this project with an initiative to provide G2C and B2C service at pram panchayat level.